WHAT THE UMC TEAM SAYS Ian Footer I Warehouse Manager “Having the Fastenal employees out there, they bring a world of knowledge and all their vendors. So you’ll have a conversation with them and they’ll throw out, ‘Have you heard of this group?’ or ‘Have you ever heard of these guys, because they are really good at this.’ That partnership is constantly evolving back and forth. You think you’ve hit the peak and say to yourself, ‘This is all that Fastenal can do; I know everything that they handle.’ But you don’t know everything that they handle. They’re always bringing more to the table, and it’s providing a better service overall for our own employees.” Tom Donaldson I Supply Chain Manager “I think we’ve worked well with Fastenal to make them understand the challenges of being a mechanical contractor in this market. It’s very difficult. It’s demanding. The owners and the general contractors have high expectations from us in a short time frame, and we need people who are responsive to that. Fastenal was one of those partners for us. I like the fact that there’s a mutual respect for one another, a desire to succeed, a desire to be one of the best in the industry, and be an innovator and be a pusher. I think that’s what’s driven this relationship in the right direction.” Melissa Feiler I Tool & Equipment Manager “Fastenal really helps us with change orders. We could get an order in at 9 a.m., and by 10 o’clock Fastenal has the order picked and to our receiving department so that I can get it on a truck by noon, and get it out into the field by 1 o’clock. You just never know what they’re going to need at what time to complete a project. To have them here, onsite, to just pick it up and go: They get it done for us.” KEY IMPACTS ELIMINATED PAPERWORK Fastenal bundles all purchases throughout each week and uploads a single order straight to UMC’s accounting system, removing hundreds of POs from UMC’s workload. FASTER FULFILLMENT UMC and Fastenal collaborate to continually optimize the inventory carried in the Onsite branch based on usage trends and upcoming project needs. This proactive approach enables them to fulfill most orders with Onsite inventory, resulting in fewer emergency orders. INVENTORY REDUCTION More than $300K worth of inventory is now consigned with Fastenal. ADDED RESOURCES Fastenal provides a full-time manager and two part-time employees who help manage orders, provide expertise, and offer solutions for UMC. REF#31836_Case Study_UMC_10.19 JP To reach out to a Construction Specialist, please email nationalconstruction@fastenal.com.
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